Terms of service
OVERVIEW
This website is operated by Asheville Vapor Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Asheville Vapor Inc. Asheville Vapor Inc. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.
SECTION 1 - AGE RESTRICTIONS
By agreeing to these Terms of Service, you confirm that you are of legal age to purchase vaping products in your jurisdiction. You must be at least 21 years of age (or the legal age in your jurisdiction) to use this site or purchase products. If you are not of legal age, you are prohibited from accessing or using our website or services.
We use third-party age verification services to ensure compliance with age-restriction laws. It is the customer’s responsibility to provide accurate information during the age verification process. Failure to provide valid age verification may result in order cancellation. Asheville Vapor Inc. is not liable for consequences arising from false or misleading information provided during age verification.
SECTION 2 - PRODUCT USE AND SAFETY
Our products are intended for use only by adults who are legally permitted to purchase and use nicotine or hemp-based products. By purchasing from Asheville Vapor Inc., you acknowledge and agree that:
• Health Risks: Nicotine is an addictive chemical and may pose health risks.
• Restrictions: Our products are not intended for use by minors, non-smokers, pregnant or breastfeeding individuals, or those with pre-existing medical conditions.
• Responsibility: Products must be used as directed and kept out of reach of children and pets.
Disclaimer: Our products have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease. Use of our products is at your own risk. Customers are advised to read and follow all safety instructions provided with the product packaging. Asheville Vapor Inc. is not liable for adverse health effects, injuries, or damages resulting from misuse or unauthorized modifications of our products.
SECTION 3 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time, including but not limited to failure to comply with these Terms of Service.
Your content (excluding credit card information) may be transferred unencrypted across networks to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
SECTION 4 - PRICING AND MODIFICATIONS
Prices for our products are subject to change without notice. Price changes apply only to future purchases. Asheville Vapor Inc. is not obligated to adjust or refund previous orders due to subsequent pricing changes unless expressly stated in a promotional offer.
We reserve the right to modify or discontinue products or services without notice. Changes will be reflected on our website at the time of implementation. Asheville Vapor Inc. shall not be liable to you or any third party for price changes, product modifications, or service discontinuations.
SECTION 5 - PRODUCTS AND SERVICES
Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.
While we strive for accuracy in product descriptions and images, Asheville Vapor Inc. does not warrant that descriptions, images, or other content are error-free or fully up to date. It is the customer’s responsibility to ensure that purchasing and possessing vaping products is legal in their jurisdiction. Asheville Vapor Inc. is not liable for confiscation, fines, or other legal consequences arising from non-compliance.
SECTION 6 - NON-REFUNDABLE ITEMS
Due to the nature of vaping products, the following items are non-refundable unless they are defective or damaged during shipping:
• E-Liquids (sealed or unsealed).
• Hemp products.
• Tanks, pods, coils, and kits (including devices containing pre-installed components).
Non-refundable items may still qualify for refunds or exchanges if found to be defective or damaged, as required by local consumer protection laws. A defective product is one that fails to function as described due to a manufacturing error. Issues arising from misuse, normal wear and tear, or failure to follow instructions are not considered defects.
SECTION 7 - USER RESPONSIBILITY
By purchasing from Asheville Vapor Inc., you affirm that you have verified the legality of vaping products in your jurisdiction. Customers assume full responsibility for understanding and complying with the laws governing vaping products. Asheville Vapor Inc. is not responsible for confiscation, customs issues, or other legal consequences arising from non-compliance.
SECTION 8 - ERRORS, INACCURACIES, AND OMISSIONS
Asheville Vapor Inc. is not liable for damages resulting from errors, inaccuracies, or omissions on the website. We reserve the right to correct any errors and update information at any time, including after orders have been placed.
We may cancel orders affected by inaccuracies at our sole discretion. Customers will be notified of cancellations and refunded in full if payment has been processed.
SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services are provided “as is” without warranties, except those required by law. Asheville Vapor Inc. is not liable for:
• Adverse reactions to nicotine or other substances.
• Improper use, handling, or storage of our products.
• Damages resulting from unauthorized modifications or failure to follow safety instructions.
Nothing in this section limits your rights under applicable consumer protection laws. Where required, defective products may be eligible for repair, replacement, or refund.
SECTION 10 - CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Asheville Vapor Inc.
Email: info@ashevillevapor.com
Address: 2144 Hendersonville Rd, Arden, NC 28704, USA
Phone Number: (828) 393-8273